Terms of service

This Terms of Use document ("Terms") is an electronic record under the Information Technology Act, 2000, and its amendments. These Terms govern your access to and use of the website owned and operated by Roop Mohini Suits and Sarees Pvt Ltd, a company incorporated under the Companies Act, 1956, with its registered office in India.

By accessing or using the Platform, you agree to comply with these Terms. If you do not agree, please refrain from using the Platform.

1. Account Responsibilities

a. Account Confidentiality: You are responsible for maintaining the confidentiality of your account information, including your Display Name and Password. All activities under your account are your responsibility. Sharing your login details is strictly prohibited and will be considered a breach of these Terms.
b. Contact Information: Ensure your mobile number and email address on the Platform are accurate and up to date. Notify us promptly of any changes. Failure to do so may result in restricted access or suspension of your account.
c. Unauthorized Access: Report any unauthorized access or misuse of your account immediately. We reserve the right to suspend or terminate your account if security is compromised.
d. Logout Requirement: Always log out of your account at the end of each session to prevent unauthorized access.

2. Prohibited Activities

To maintain the integrity and security of the Platform, you must not:
a. Host, display, upload, modify, publish, or share content that is:
b. Defamatory, obscene, offensive, or harmful.
c. Misleading, fraudulent, or violates any third-party rights.
d. Promoting violence, racism, hatred, or illegal activities.
e. Attempt unauthorized access to any part of the Platform, including other user accounts, systems, or networks.
f. Engage in activities such as spamming, phishing, or transmitting harmful software like viruses or malware.
g. Use the Platform for commercial activities without prior written consent from Roop Mohini Suits and Sarees Pvt Ltd .

3. Privacy Policy

We value your privacy and are committed to protecting your personal information. The collection, storage, and use of your information comply with the Information Technology Act, 2000. Key highlights include:
a. Data Usage: Your personal data may be used to enhance your experience and provide relevant services.
b. Third-Party Sharing: Data may be shared with affiliates or third parties only to improve services or comply with legal obligations. Explicit consent is required for marketing purposes.
c. Security Measures: We implement robust technological and physical measures to protect your data. However, no system is entirely secure, and we cannot guarantee absolute protection.

For detailed information, please review our Privacy Policy.

4. Payments

a. Currency: All payments must be made in Indian Rupees (INR).
b. Responsibility: Roop Mohini Suits and Sarees Pvt Ltd is not liable for issues such as declined transactions, authorization failures, or exceeding preset limits.
c. Verification: Additional documentation may be requested to verify payment details to ensure a secure transaction environment.
d. Refunds and Disputes: Refunds, if applicable, will be processed according to our return policy. For disputes, please contact support promptly.

5. Order Fulfillment and Returns

a. Delivery: We strive to meet estimated delivery timelines; however, delays may occur due to unforeseen circumstances like weather, traffic, or high demand.
b. Return Policy: Returns and replacements are governed by product return and exchange policies. Notify us of defects or issues within the specified return period to qualify for replacements.
c. Non-Returnable Items: Certain items such as consumables, made-to-order products, and used items are not eligible for return.
d. Condition for Returns: Items must be returned in original condition with tags and packaging intact.

6. Content Usage

a. Platform Content: Content provided by Roop Mohini Suits and Sarees Pvt Ltd, including originals and third-party content, is for personal, non-commercial use only.
b. Third-Party Content: Content provided by third parties is their sole responsibility. Roop Mohini Suits and Sarees Pvt Ltd does not guarantee its accuracy or quality.
c. Copyright: All intellectual property rights related to the content belong to Roop Mohini Suits and Sarees Pvt Ltd or the respective content owners. Unauthorized use, reproduction, or distribution is prohibited.

7. Liability Disclaimer

The Platform and its content are provided "as is" and "as available." Roop Mohini Suits and Sarees Pvt Ltd does not guarantee:
- The accuracy, completeness, or reliability of the content.
- Uninterrupted or error-free access to the Platform.
- Protection against potential harm caused by viruses or malicious software.

We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of the Platform.

8. Indemnification
You agree to indemnify and hold harmless Roop Mohini Suits and Sarees Pvt Ltd, its affiliates, officers, employees, and agents from any claims, damages, or liabilities arising from:
- Your breach of these Terms.
- Violation of applicable laws or third-party rights.
- Misuse of the Platform.

9. Governing Law
These Terms are governed by the laws of India, with exclusive jurisdiction in Surat courts. Any disputes arising from these Terms will be resolved in accordance with Indian legal provisions.

10. Amendments
Roop Mohini Suits and Sarees Pvt Ltd reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting on the Platform. Continued use of the Platform constitutes acceptance of the revised Terms.